Responsible Gaming

At Huli.bet, we are committed to promoting responsible gaming and creating a safe, enjoyable environment for all our players. We believe that gambling should be an entertaining leisure activity, not a way to make money or escape problems.

While the majority of our players gamble responsibly, we recognize that for some individuals, gambling can become problematic. We take our responsibility seriously and provide tools, resources, and support to help players maintain control.

Our Responsible Gaming Principles:

• Prevent underage gambling
• Promote informed decision-making
• Provide tools for self-management
• Identify and assist problem gamblers
• Protect vulnerable individuals
• Train staff on responsible gaming practices

Problem gambling, also known as gambling addiction or compulsive gambling, is the urge to gamble despite harmful negative consequences or a desire to stop.

Warning Signs:

You may have a gambling problem if you:

• Spend more time and money gambling than you can afford
• Have difficulty controlling, cutting back, or stopping gambling
• Chase losses by gambling more to win back money
• Lie to family and friends about your gambling activities
• Neglect work, school, or family responsibilities
• Borrow money or sell possessions to fund gambling
• Feel restless or irritable when trying to cut down
• Gamble to escape problems or relieve negative emotions
• Experience relationship, financial, or legal problems due to gambling
• Think constantly about gambling or planning the next session

Self-Assessment

Ask yourself these questions:

1. Do you gamble until you've spent all your money?
2. Have you ever felt guilty about gambling or how much you gamble?
3. Have you tried to win back money you've lost?
4. Has gambling caused you financial problems?
5. Do you gamble to forget your worries or problems?

If you answered "yes" to one or more questions, you may want to seek help or use our self-exclusion tools.

We provide comprehensive tools to help you manage your gambling activity:

3.1 Deposit Limits

Set limits on how much you can deposit in your account:

• Daily Limit: Maximum deposit in any 24-hour period
• Weekly Limit: Maximum deposit in any 7-day period
• Monthly Limit: Maximum deposit in any 30-day period

How to set: Account Settings > Responsible Gaming > Deposit Limits

Changes: Decreases are effective immediately. Increases require 24-48 hours waiting period.

3.2 Loss Limits

Set the maximum amount you're willing to lose:

• Calculated as: Deposits - Withdrawals
• Available as daily, weekly, or monthly limits
• Automatically stops you from playing when limit is reached

3.3 Wager Limits

Control the total amount you can bet:

• Set maximum wager amounts per day/week/month
• Helps prevent excessive betting
• Independent of deposit limits

3.4 Session Time Limits

Manage how long you spend gambling:

• Set maximum session duration (e.g., 1 hour, 2 hours)
• Receive notification when time is up
• Automatic logout after extended sessions

3.5 Reality Checks

Periodic reminders during gameplay:

• Pop-up notifications showing time spent and money wagered
• Choose notification frequency (every 30/60/120 minutes)
• Prompts you to take a break or continue

3.6 Cool-Off Period

Take a short break from gambling:

• Choose duration: 24 hours, 7 days, or 30 days
• Account is temporarily suspended
• Cannot make deposits or place bets
• Cannot be reversed once activated
• Account automatically reopens after period ends

Self-exclusion is a more serious measure for players who need to stop gambling completely.

4.1 How Self-Exclusion Works

When you self-exclude:

• Your account is immediately closed
• You cannot access your account or games
• You will not receive any marketing communications
• Attempts to create new accounts will be blocked
• The decision cannot be reversed during the exclusion period

4.2 Self-Exclusion Periods

• 6 months (minimum)
• 1 year
• 5 years
• Permanent (lifetime)

4.3 How to Self-Exclude

1. Contact our customer support team via live chat or email
2. Specify your desired exclusion period
3. Confirm your decision (cannot be undone)
4. Your account will be closed immediately

Contact: support@huli.bet or responsible.gaming@huli.bet

4.4 After Self-Exclusion

During your exclusion period:

• We will not send you any promotional materials
• You cannot reopen your account
• Creating new accounts is prohibited and will be detected
• We recommend seeking professional help

4.5 Account Reopening

After your self-exclusion period expires:

• Your account does NOT automatically reopen
• You must contact customer support to request reactivation
• There is a 24-hour cooling-off period before reactivation
• We may ask you to confirm you're ready to gamble responsibly

4.6 Third-Party Exclusion Programs

Consider registering with national self-exclusion schemes:

• GAMSTOP (UK): https://www.gamstop.co.uk
• Spelpaus (Sweden): https://www.spelpaus.se
• ROFUS (Denmark): https://www.rofus.nu

Gambling is strictly for adults. Huli.bet has a zero-tolerance policy toward underage gambling.

Our Protection Measures:

• Age verification required during registration
• Document verification (ID check) before first withdrawal
• Regular audits of player accounts
• Advanced detection systems to identify underage players

For Parents and Guardians:

To protect minors:

• Never share your account credentials
• Use parental control software (examples below)
• Monitor your children's internet activity
• Educate children about gambling risks

Parental Control Tools:

• Net Nanny: https://www.netnanny.com
• Qustodio: https://www.qustodio.com
• Norton Family: https://family.norton.com
• CyberPatrol: https://www.cyberpatrol.com

If You Suspect Underage Gambling: Contact us immediately at compliance@huli.bet

If you or someone you know has a gambling problem, help is available:

6.1 International Organizations

Gamblers Anonymous

• Website: https://www.gamblersanonymous.org
• Free 12-step recovery program
• In-person and online meetings worldwide

Gambling Therapy

• Website: https://www.gamblingtherapy.org
• Free online support and counseling
• Available in multiple languages
• Email support and forums

6.2 Country-Specific Resources

United Kingdom

• GamCare: https://www.gamcare.org.uk | Helpline: 0808 8020 133
• BeGambleAware: https://www.begambleaware.org
• National Gambling Helpline: 0808 8020 133 (24/7)

United States

• National Council on Problem Gambling: https://www.ncpgambling.org
• Helpline: 1-800-522-4700 (24/7)

Canada

• Responsible Gambling Council: https://www.responsiblegambling.org
• Problem Gambling Helpline: 1-888-230-3505

Australia

• Gambling Help Online: https://www.gamblinghelponline.org.au
• Helpline: 1800 858 858 (24/7)

Europe

• European Gaming and Betting Association: https://www.egba.eu
• Individual country helplines available on their website

6.3 Huli.bet Support

Our dedicated responsible gaming team is here to help:

• Email: responsible.gaming@huli.bet
• Live Chat: Available 24/7 (mention "Responsible Gaming" for priority)
• Confidential and judgment-free support

Best Practices:

Set Limits Before You Start

• Decide how much money you can afford to lose
• Set a time limit for your session
• Never gamble with money you can't afford to lose

Treat Gambling as Entertainment

• View gambling as a cost of entertainment, not a way to make money
• Accept that the house always has an edge
• Celebrate wins but don't expect them

Never Chase Losses

• Accept losses as part of the game
• Don't try to win back money you've lost
• Stop when you reach your loss limit

Take Regular Breaks

• Step away from the screen regularly
• Use our reality check feature
• Don't gamble when tired or emotional

Keep Gambling in Perspective

• Balance gambling with other activities
• Don't let gambling interfere with work, family, or responsibilities
• Maintain social connections outside of gambling

Avoid These Behaviors:

• Don't gamble under the influence of alcohol or drugs
• Don't gamble when depressed or stressed
• Don't use gambling as an escape from problems
• Don't borrow money to gamble
• Don't gamble to pay off debts

If you're concerned about someone's gambling:

Signs to Watch For:

• Secretive behavior about time and money spent
• Unexplained financial difficulties
• Mood swings and personality changes
• Neglecting responsibilities and relationships
• Borrowing money frequently
• Selling possessions

How to Help:

• Express your concerns calmly and without judgment
• Encourage them to seek professional help
• Offer to support them in finding resources
• Set boundaries around lending money
• Look after your own wellbeing
• Contact support organizations for guidance

What Not to Do:

• Don't bail them out financially (this enables the behavior)
• Don't lecture or criticize
• Don't try to control their gambling
• Don't neglect your own needs

Support for Families:

• Gam-Anon: https://www.gam-anon.org (support for families of gamblers)
• GamCare: Family support services

For responsible gaming support or to use any of our tools:

Responsible Gaming Team: responsible.gaming@huli.bet

Customer Support: Available 24/7 via live chat

General Support: support@huli.bet

Compliance Team: compliance@huli.bet

All communications are treated with strict confidentiality.

Remember:

Gambling should be fun. If it's not, we're here to help. Don't hesitate to reach out.