1. Information We Collect
We collect the following categories of personal data:
- Account Information: name, email, date of birth, phone number, country of residence
- Identity Verification: government ID, proof of address (for KYC compliance)
- Financial Data: payment method details, transaction history, wallet balances
- Technical Data: IP address, device fingerprint, browser type, operating system
- Usage Data: gaming activity, session duration, interaction patterns
- Communication Data: support tickets, emails, in-app messages
2. How We Use Your Data
- Providing and maintaining the gaming platform
- Processing deposits, withdrawals, and wagering
- Verifying your identity (KYC/AML compliance)
- Detecting and preventing fraud, money laundering, and bonus abuse
- Ensuring responsible gambling and enforcing self-exclusion
- Communicating account updates, promotional offers, and security alerts
- Improving our services through analytics and performance monitoring
- Complying with legal and regulatory obligations
3. Legal Basis for Processing
We process your data based on: contractual necessity (to provide the Service), legal obligation (KYC/AML), legitimate interest (fraud prevention, security), and your consent (marketing communications).
4. Data Sharing
We share your data only with:
- Payment providers: Stripe, NowPayments — to process transactions
- Game providers: ST8 Platform — to enable gameplay
- Identity verification services: for KYC compliance
- Regulatory authorities: when legally required
- Law enforcement: in response to valid legal requests
We never sell your personal data to third parties.
5. Data Retention
Account data is retained for the duration of your account plus 5 years after closure (as required by anti-money laundering regulations). Transaction records are retained for 7 years. You may request deletion of non-regulatory data at any time.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal retention requirements)
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, contact us at privacy@huli.bet.
7. Security Measures
We implement industry-standard security measures including: encryption of data in transit and at rest, secure JWT-based authentication, device fingerprinting for fraud detection, rate limiting, IP blocking, and 24/7 security monitoring. However, no method of transmission over the Internet is 100% secure.
8. Cookies and Tracking
We use essential cookies for authentication and session management. We use device fingerprinting and behavioral analytics for fraud prevention and security purposes. We do not use third-party advertising cookies.
9. International Transfers
Your data may be processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place for all international data transfers.
10. Changes to This Policy
We may update this Privacy Policy at any time. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance.
11. Contact
For privacy-related inquiries, contact our Data Protection Officer at privacy@huli.bet.