Privacy Policy

This Privacy Policy outlines how Huli.bet ("we," "our," or "us") collects, uses, stores, discloses, and protects your personal information when you access our website https://huli.bet and any related services ("Services"). Huli.bet is operated by a licensed gaming operator, with operations governed by the applicable gaming jurisdiction.

We are committed to protecting your privacy and ensuring that your personal information is processed in accordance with applicable privacy laws, including General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations.

Data Controller: Huli.bet acts as the data controller for the personal information collected through our Services.

We collect several types of information to provide and improve our Services:

2.1 Personal Information You Provide

• Account Information: When you register, we collect your name, date of birth, email address, phone number, residential address, and username.
• Identity Verification: To comply with legal requirements, we collect government-issued identification documents, proof of address, and verification selfies.
• Financial Information: Payment card details, cryptocurrency wallet addresses, and transaction history for deposits and withdrawals.
• Communication Data: Records of your correspondence with our customer support team.

2.2 Information Automatically Collected

• Technical Data: IP address, browser type and version, operating system, device information, and unique device identifiers.
• Usage Data: Game activity, bet history, session duration, pages visited, and interaction patterns.
• Location Data: Geographic location derived from your IP address to ensure compliance with regional restrictions.
• Cookies and Similar Technologies: See our Cookie Policy for detailed information.

2.3 Information from Third Parties

• Identity verification services
• Payment processors
• Fraud prevention providers
• Marketing partners (with your consent)

We process your personal information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Process deposits and withdrawals
• Provide access to games and betting services
• Maintain game history and transaction records
• Deliver customer support

3.2 Legal and Regulatory Compliance

• Verify your identity and age (18+ requirement)
• Comply with anti-money laundering (AML) regulations
• Implement Know Your Customer (KYC) procedures
• Report to gaming regulators and law enforcement when required
• Enforce our Terms & Conditions

3.3 Responsible Gaming

• Monitor gaming patterns for signs of problem gambling
• Implement deposit limits and self-exclusion measures
• Provide responsible gaming tools and resources

3.4 Security and Fraud Prevention

• Detect and prevent fraudulent activity
• Protect against unauthorized access
• Investigate suspicious transactions
• Maintain platform security

3.5 Marketing and Communications (with your consent)

• Send promotional offers and bonuses
• Provide personalized gaming recommendations
• Send newsletters and updates
• Conduct surveys and collect feedback

Your personal information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your jurisdiction.

When we transfer your data internationally, we ensure adequate safeguards are in place:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Binding Corporate Rules for intra-group transfers
• Your explicit consent where required

Our servers and data centers are located in secure facilities with appropriate technical and organizational measures to protect your data.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Retention Periods:

• Active Accounts: Data is retained while your account remains active and for a reasonable period thereafter.
• Closed Accounts: Following account closure, we retain your data for 5 years minimum to comply with legal obligations, resolve disputes, and enforce our agreements.
• Financial Records: Transaction data is retained for 7 years as required by financial regulations.
• Identity Verification: KYC documents are retained for 5 years after account closure as mandated by AML regulations.
• Marketing Preferences: Consent records are retained to demonstrate compliance with marketing laws.

After the retention period expires, your personal information is securely deleted or anonymized.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

6.1 Access Right

Request confirmation of whether we process your personal data and obtain a copy of your data.

6.2 Rectification Right

Request correction of inaccurate or incomplete personal information.

6.3 Erasure Right ("Right to be Forgotten")

Request deletion of your personal data, subject to legal retention requirements.

6.4 Restriction Right

Request limitation of processing in certain circumstances.

6.5 Data Portability Right

Receive your personal data in a structured, machine-readable format.

6.6 Objection Right

Object to processing based on legitimate interests or for direct marketing purposes.

6.7 Withdrawal of Consent

Withdraw consent for processing activities that require consent, without affecting prior lawful processing.

6.8 Complaint Right

Lodge a complaint with your local data protection authority if you believe your rights have been violated.

Exercising Your Rights: To exercise any of these rights, please contact us at privacy@huli.bet. We will respond within one month of receiving your request.

We implement industry-standard security measures to protect your personal information:

Technical Measures:

• Encryption: SSL/TLS encryption for data transmission; AES-256 encryption for data at rest
• Access Controls: Multi-factor authentication and role-based access restrictions
• Network Security: Firewalls, intrusion detection systems, and DDoS protection
• Regular Security Audits: Penetration testing and vulnerability assessments
• Secure Development: Code reviews and security testing in our development lifecycle

Organizational Measures:

• Employee confidentiality agreements and security training
• Limited access to personal data on a need-to-know basis
• Incident response procedures and breach notification protocols
• Regular review and update of security policies

Data Breach Notification: In the event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by law.

We work with trusted third-party service providers who process personal data on our behalf:

• Payment Processors: Process financial transactions
• Identity Verification Providers: Conduct KYC checks
• Game Providers: Deliver gaming content
• Customer Support Platforms: Manage support tickets
• Analytics Providers: Analyze usage patterns
• Marketing Partners: Deliver promotional communications (with consent)
• Cloud Hosting Providers: Store and process data

All third-party processors are contractually obligated to:

• Process data only according to our instructions
• Implement appropriate security measures
• Comply with applicable data protection laws
• Assist with data subject requests
• Notify us of any data breaches

Third-Party Links: Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Our Services are strictly for individuals aged 18 and over (or the legal gambling age in their jurisdiction, whichever is higher). We do not knowingly collect personal information from minors.

If we discover that we have inadvertently collected information from a minor, we will:

• Immediately delete all personal information
• Close the account
• Return any deposits
• Void any gaming activity
• Report the incident if required by law

If you believe a minor has accessed our Services, please contact us immediately at compliance@huli.bet.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes:

• Material changes will be notified via email and prominent notice on our website
• The "Last Updated" date will be revised
• You may be required to review and accept updated terms before continuing to use our Services

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@huli.bet

Data Protection Officer: dpo@huli.bet

Support: Available 24/7 via live chat on our website

Mailing Address:
Huli.bet Data Protection
[Company Address]
[City, Country]

We aim to respond to all privacy-related inquiries within 30 days.